This site is owned and operated by City of Onkaparinga using software licensed from Social Pinpoint. For details on how City of Onkaparinga collects and protects your personal information, refer to our Privacy Policy below. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.
What this policy covers
We, City of Onkaparinga, take our privacy obligations seriously and we’ve created this privacy policy to explain how we treat your personal information collected on this website. Personal information is information we hold which is identifiable as being about you. For more information, please refer to our Privacy Statement.
Our collection, use and disclosure of your personal information is regulated by the Australian Privacy Principles under the Privacy Act 1988. You can find more information about your privacy rights at the Privacy Commissioner's web site: http://www.oaic.gov.au.(External link)
What personal information we collect
We may require you to be registered and logged in to participate in our engagements. This is to ensure that:
- everyone only provides feedback once
- we can gather some basic demographic data (such as your suburb) to assist with better understanding community sentiment
- (where applicable) we are able to round back to participants via email to share what we heard, the decision that was made, as well as any project updates.
We value your input and respect your privacy. We will not be able to identify you based on your registration information unless you include identifying information, such as your name in your username or email address. Before reviewing any feedback, all registration information is manually removed from the engagement data to ensure responses cannot be attributed to any one Your Say Onkaparinga account.
Profile Information
We collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.
Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.
Engagement Information
The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.
Usage Information
We collect information about your usage of the site, such as pages visited, documents downloaded, etc.
How we use the information we collect
We collect this information in order to:
- analyse and interpret it to help meet our objectives and obligations;
- communicate information to you about engagement opportunities, events and other initiatives; and
- respond to enquiries and otherwise engage with stakeholders.
Before reviewing any feedback, all identifying information is manually removed from the engagement data to ensure responses cannot be attributed to any one individual.
External links
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.
Security
While no online service is completely secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so.
Requesting access or correcting your personal information
Subject to applicable local laws and regulations, you may have some or all of the following rights with respect to your personal data:
- to access your personal data and to rectify any inaccuracies within that personal data;
- to request for the erasure of your personal data residing with us;
- to request your personal data in portable, machine-readable format; and
- to withdraw your consent to our processing of their personal data.
If you wish to contact us to with a request relating to personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.
In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
Contact Us
For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact us at YourSay@onkaparinga.sa.gov.au
