Tell us what matters
Share your thoughts through our survey - this is the best way for us to hear what really matters to you
Engagement is how the council involves the community in decisions that affect them.
Through our engagement activities, we aim to reach the community to share clear, balanced information and to provide genuine opportunities for people to have their say, through various channels and platforms.
Now we’re asking: is there is a better way? How would you like to have your say and get involved?
Why is council reviewing its approach now?
Recent changes through the new Community Engagement Charter mean that South Australian councils are required to adopt a Community Engagement Policy by 11 September 2026.
The development of the new policy provides the chance to improve the ways we engage with the community. It will replace the council’s current Public Consultation Procedure.
You can view and download the draft Community Engagement Policy under the Documents section.
We want to hear from all staff whether you regularly plan and deliver engagement or not. Your experience will help shape a practical, fit-for-purpose engagement approach that supports your work.
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Step into the community's shoes!
Share your idea on can we improve engagement from a community member's perspective.
Got an idea about how we can work better together?
Tell us what would make delivering engagement smoother and easier.
- how the council engages and communicates with the public
- how community feedback is provided and shared
- ways the council can make engagement more inclusive and accessible.
- our internal processes, roles and responsibilities, tools and templates for how we manage community engagement.
- Legislative requirements, or the council’s obligations under the new Community Engagement Charter.
- Make a time to chat with us in person.
- Send us an email with your ideas and suggestions - engagement@onkaparinga.sa.gov.au
- Give one of the engagement staff a call, or pop by our desks on Level 1 Noarlunga House
Council's current approach to community engagement
Our approach to community engagement is guided by the following documents:
- Our Promise – outlines what the community can expect when Council undertakes engagement
- Community Engagement Framework – supports a consistent approach to engaging with our communities
- Public Consultation Procedure – meets Council’s obligations under section 50 of the Local Government Act 1999
All of this will be reviewed as a part of the Community Engagement Review project, and your input will help shape this work.
